RoboForex Customer Support Services
Dedicated to guiding and supporting you every step of the way
At RoboForex, prioritizing your satisfaction is our mission. Our committed customer service team is here to resolve any queries or concerns promptly, making your trading journey seamless and rewarding.
Reach Out to Us NowMultiple Channels for Contact
Live Chat
Round-the-clock support accessible via the RoboForex portal.
Initiate a Chat Session with Our Experts TodayEmail Support
Timely responses to frequent questions. Tailored assistance within a single business day.
Send EmailPhone Support
Customer service operates from Monday through Friday, 9 AM to 6 PM (EST), addressing urgent and detailed inquiries at RoboForex.
Call NowHelp Center
Explore our extensive library of articles, tutorials, and detailed guides to enhance your trading skills.
Visit RoboForexCommunity Forum
Join our community of users, share insights, and find solutions to common questions.
Join Our CommunityContact Us Anytime
Live Chat
24/7
Available 24/7 for Immediate Assistance
Email Support
Response within 24 Hours
Our dedicated support team is ready to assist you during business hours for quick responses
Phone Support
Open Monday through Friday
Support services accessible round-the-clock, including evenings and weekends.
Help Center
Always available
Get instant help when needed, anytime
Customer Assistance Service Availability
1. Log In
Visit the RoboForex portal to log into your account using your credentials.
Visit the Support Portal
Locate help options by clicking on the "Help" or "Support" section typically found at the bottom or main menu of the website.
Pick your preferred contact channel
Choose between live chat, email, telephone, or browse self-help resources tailored to your requirements.
4. Provide Details
Supply your login credentials and briefly explain your issue for faster resolution.
Explore Our Platform Features without Obligation
Help Center
Access our extensive knowledge base for comprehensive instructions and learning tools.
Access ResourceVideo Tutorials
Watch in-depth video tutorials to get a detailed understanding of RoboForex’s solutions.
Access ResourceCommunity Forums
Become a part of our community to exchange insights and develop trading strategies collaboratively.
Access ResourceEnhance Your Experience with Our Support Resources
Be Specific: Clearly articulate your problem with detailed information or relevant alerts.
Provide essential account details: include all relevant data and /images to speed up support responses.
Choose Your Contact Method: Opt for live chat for urgent issues or email for more detailed inquiries.
Start with the Help Center for quick troubleshooting tips before reaching out to support.
Gather Your Information: Collect login credentials, transaction IDs, and screenshots prior to contacting support.
Customer Support Tips: If your query isn't resolved promptly, follow up via the same or a different communication channel.